Mayor Zohran Kwame Mamdani, Senator Chuck Schumer, and the Worker’s Justice Project announced on Apr. 7 the opening of the City Hall Park Deliverista Hub, described as the nation’s first worker-designed rest and e-bike charging hub for delivery workers.
The new facility aims to support New York City’s estimated 80,000 app-based delivery workers by providing integrated services such as rest areas, bike repair stations, educational resources, and safe e-bike battery charging. The hub is designed to address long-standing challenges faced by these essential workers who often lack access to basic infrastructure while working in demanding conditions.
“Delivery workers keep this city running — through the cold, the rain and every storm that comes our way,” said Mayor Mamdani. “They make it possible for families across all five boroughs to sit down to a warm meal or get the groceries they need right on time. After long hours on the street, workers deserve a place to rest, access resources, charge their e-bike batteries safely and be in community. This space provides all that and more. In opening the Deliverista Hub, we’re building a dedicated place for the City to take care of its own.”
Senator Schumer said he secured $1 million in federal funding for this project: “For years, I’ve worked to bring critical infrastructure to the tens of thousands of app-based delivery workers who serve our city day and night. I’m proud to have secured $1 million in federal funding for this first-of-its-kind deliverista hub… Thanks to the tireless efforts of Ligia Guallpa of Worker’s Justice Project, Gustavo Ajche of Los Deliveristas Unidos, Mayor Mamdani, and many others, this hub is now a reality.”
Ligia Guallpa from Worker’s Justice Project called it “the result of workers organizing… what companies would not,” highlighting its role as an innovation led by immigrant gig economy laborers. Gustavo Ajche added: “No matter the conditions — in cold and snow… we keep this city running… This hub started as an idea from workers who knew things had to change — and who organized to make that change real.”
The facility at 249 Broadway was developed through collaboration between delivery worker organizations alongside NYC Parks—which provided location—and NYC Department of Transportation (NYC DOT), which contributed bike parking facilities nearby. The design was led by FANTÁSTICA with fabrication by Boyce Technologies; staffing will be provided five days per week by Workers’ Justice Project.
City officials say that one in five delivery workers is injured on duty with fatality rates much higher than other industries such as construction; thus safety features are central at this site. The initiative forms part of ongoing commitments toward safer streets and sustainable e-mobility solutions throughout New York City.